Install water-efficient toilets

Toilets use a lot of water and the water we flush away is usually valuable tap water. Switching to a more water-efficient toilet will make a big difference to your personal water use and will help protect our future water supplies.

Water-efficient toilets do the same job as inefficient toilets but use much less water. Older model toilets can use up to 12 litres of water per flush, whereas dual-flush toilets use only 3 litres on a half-flush.

New toilets must have a Water Efficiency Labelling and Standards (WELS) star rating to show how water-efficient they are. The more stars the more water efficient. Aim for a toilet with a minimum 3-star rating.

There are also 5-star models that re-use water from a hand washing basin. The hand basin sits on top of the cistern and the water you wash your hands with is then used to flush your toilet.

Work out your requirements

  • Check if you are eligible for rebates or assistance to install a water-efficient toilet. You may also be eligible for assistance from your local water authority. Check for any specific conditions that may make certain systems ineligible for financial assistance.
  • Work out the best toilet for you. Consider the water-efficiency rating, whether you will replace the whole toilet or just the cistern or flushing mechanism and if you want to use rainwater or treated greywater to flush the toilet.
  • Consider a low impact toilet (composting toilet) as an alternative. These toilets are particularly good for replacing septic tank systems in water-scarce areas. Many of the new composting toilets are elegantly designed, and when working well and correctly maintained, do not have any unpleasant odours.
  • Use the Water Efficiency Labelling and Standards (WELS) scheme website product search (search under lavatory equipment) to compare the efficiency and flow rate of different toilets before you buy a new one.

Get a range of quotes

  • Get information and advice from more than one source. Talk to several suppliers or manufacturers about your options before you commit to buying a new toilet.
  • You may need a licensed plumber to install your new toilet. If so, talk to your plumber first to make sure that you get a toilet that's suitable for plumbing into your home.
  • Ask suppliers about any additional costs such as new fittings, particularly if you will be using greywater or rainwater to flush the toilet.
  • Check the warranties for different toilets as these can vary greatly.

Get your new toilet installed

  • Once you have chosen your toilet, your plumber will install it. Ask your plumber if there are any special maintenance requirements for the new toilet.
  • Help protect our drinking water supplies
  • Show visitors that you are a water saving home
  • Help protect the health of our rivers and wetlands
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