For: Home owners; Renters; Landlords [House; Apartment]
Overview
The Dual-flush Toilet Replacement Program can help Melbourne households save on water use, saving you almost half the usual cost of a dual-flush toilet and installation. Other products available, depending on your water retailer, include water-saving showerheads and flow control valves.
Key eligibility
To be eligible for this program, you must:
- live in a residential property that has an authorised or approved connection to a water mains owned by City West Water, South East Water or Yarra Valley Water
- be replacing an existing, functioning single-flush toilet suite
- have the new WELS 4-star water rated toilet suite(s) installed by a contractor designated by your water retailer.
Homeowners, landlords and renters are eligible for the service. If you are renting, you’ll need your landlord’s permission before installing permanent fixtures.
Items covered
Depending on your water retailer, the program provides:
- almost half the cost of a toilet and standard installation
- the choice of three Australian-made, 4-star rated, dual-flush toilets
- a 10-year product and 7-year installation warranty
- a $100 rebate included in the price
- free installation of a water-efficient showerhead and a flow control valve
- free installation of a flow control valve in your kitchen
- removal and recycling of your old single-flush toilet.
Next steps
To take the next step, make an appointment with your water retailer by calling 1300 235 874 or registering online.
The Victorian Government’s Water Smart Gardens and Homes rebate of $100 also applies and will be reflected in the final price of the toilet you select.
Dual-flush Toilet Replacement Program
More VIC rebates and assistance programs
- Electricity feed-in tariff
- Gas hot water rebate
- Home and garden water rebates
- Home appliance rebate and assistance
- Home energy incentives
- Showerhead exchange
- Solar hot water rebate - metropolitan Melbourne
- Solar hot water rebate - regional Victoria
- Toilet replacement rebate
- Solar hot water rebate - bushfire affected homes
- Rainwater tank assistance - bushfire affected homes
- Electric heater replacement discount

